Privacy
Privacy notice
Who we are
This notice explains how TPCA Ducie Op Limited ("we", "us", "our") uses personal information collected through thegroves-mcr.co.uk. We are a company registered in England and Wales with company number 17174867, and our registered office is at Empire House, 15 Mulcture Hall Road, Halifax, HX1 1SP. We are the controller of this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
When you send an enquiry or ask to book a tour, we collect the details you give us: your name, email address, phone number, company, the number of desks you need, your message, and your preferred tour date and time.
If you email us directly, we receive your email address and whatever you include in your message.
How we use it
We use your information to reply to your enquiry, to arrange and hold a tour, and to discuss space at The Groves with you.
Our lawful bases are our legitimate interests in responding to enquiries about The Groves, and taking steps at your request before entering into a contract with you.
We do not sell your information, and we do not use it for automated decision-making.
Who we share it with
Your information is held by service providers who process it on our behalf: our website hosting provider, which hosts the site on servers in the UK or European Economic Area, and Google Workspace, which we use for email. They may only use it to provide their services to us.
We may also share information where the law requires it.
International transfers
Some of our service providers may process information outside the UK. Where they do, we rely on safeguards approved under UK data protection law, such as adequacy regulations or the International Data Transfer Agreement.
How long we keep it
We keep enquiry information for no longer than we need it to deal with your enquiry and any discussions that follow. We review the enquiries we hold at least every 24 months and delete those we no longer need.
Your rights
You have the right to ask for a copy of the information we hold about you, to ask us to correct or delete it, to ask us to restrict how we use it, to object to our use of it, and to ask us to transfer it to you or to someone else.
To use any of these rights, please email hello@thegroves-mcr.co.uk. We will respond within one month.
Cookies
The public pages of this website do not use analytics, advertising or tracking cookies.
We use strictly necessary cookies only to keep authorised users signed in to the private operator area and the tenant portal. These are not set when you browse the public pages.
Complaints
If you have a concern about how we use your information, please contact us first at hello@thegroves-mcr.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this notice
We may update this notice from time to time. The latest version will always be on this page.